Restaurant Review Management Software
Collect more customer reviews, manage feedback in one place, and boost your restaurant’s online reputation with powerful review management software.
What is Restaurant Review Management Software?
Review management software helps restaurants collect, monitor, and respond to online reviews
It makes it easy to request more reviews from happy customers
The platform lets you reply quickly to Google, TripAdvisor, Yelp, and more
It helps restaurants improve ratings, boost reputation, and win more guests
Why Restaurant Review Management Software?
Get more customer reviews on Google, TripAdvisor, Yelp, and more.
Monitor and manage all your reviews in one dashboard.
Reply quickly to customer feedback with smart tools
Improve ratings to boost reputation and attract new guests.
Who needs Restaurant Review Management Software?
Fast Casual Restaurants
Collect more reviews and boost your online reputation.
Quick Service Restaurants
Improve ratings to drive more orders and repeat visits
Full Service Restaurants
Manage guest feedback across Google, TripAdvisor, and Yelp.
Agencies and Marketing
Offer review management as a service for restaurant clients.
Multi Unit Chains
Standardize review requests and responses across all locations.
How Does Restaurant Review Management Software Work?
Collect customer data from sources including guest WiFi, POS, and reservations.
Request reviews automatically from happy diners on Google, TripAdvisor, or Yelp.
Monitor and track all reviews in one dashboard with real-time alerts.
Reply quickly to customer feedback with templates and smart reply tools.
Grow your reputation with higher ratings that drive more bookings and loyal guests.
Best Restaurant Review Management Software Tools
| Features | MyPlace | Open-Source Review Software |
|---|---|---|
| Review Request Automation | ★ ★ ★ ★ ★ | ★ ★ ☆ ☆ ☆ |
| Multi-Platform Monitoring | ★ ★ ★ ★ ★ | ★ ★ ★ ☆ ☆ |
| Reputation Analytics & Reporting | ★ ★ ★ ★ ★ | ★ ★ ☆☆ ☆ |
| Marketing & CRM Integrations | ★ ★ ★ ★ ★ | ☆ ☆ ☆ ☆ ☆ |
| Multi-Location Management | ★ ★ ★ ★ ★ | ★ ★ ☆ ☆ ☆ |
| - | Request a Demo | See on GitHub |
Ready to try the leading restaurant review management software?
Frequently Asked Questions
What is restaurant review management software?
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Restaurant review management software helps restaurants collect, monitor, and respond to customer reviews across platforms like Google, TripAdvisor, and Yelp. It streamlines the process of building and protecting your online reputation.
How does restaurant review management software work?
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The software collects customer data from sources including guest WiFi, POS, and reservations. It then sends automated review requests to guests, pulls reviews from major platforms into one dashboard, and makes it easy to reply quickly.
Who uses restaurant review management software?
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It’s used by all types of restaurants - from quick service and fast casual to full service, hotels, and multi-unit chains. Agencies and marketing partners also use it to manage reviews on behalf of their restaurant clients.
How can restaurants get more reviews?
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Restaurants can automatically request reviews after a visit by using data sources like guest WiFi, POS, or reservations. When a diner logs in or checks out, the system can trigger a review request, making it easy for happy guests to share feedback on Google, TripAdvisor, or Yelp.
Why is restaurant review management software important?
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Online reviews directly impact a restaurant’s visibility, reputation, and sales. By managing reviews effectively, restaurants can improve ratings, attract more customers, and build lasting trust with their audience.
Launch your Restaurant Review Management Software in minutes
Start collecting more reviews and managing your reputation today. Try for free or schedule a demo.